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	<title>Word And Mouth &#187; woopra.com</title>
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		<title>Woop woop Woopra.com! Real time web analytics ahoy&#8230;</title>
		<link>http://www.wordandmouth.com/woop-woop-woopracom-real-time-web-analytics-ahoy/</link>
		<comments>http://www.wordandmouth.com/woop-woop-woopracom-real-time-web-analytics-ahoy/#comments</comments>
		<pubDate>Thu, 15 Oct 2009 11:41:29 +0000</pubDate>
		<dc:creator>Dave Thackeray</dc:creator>
				<category><![CDATA[analytics]]></category>
		<category><![CDATA[GA]]></category>
		<category><![CDATA[web analytics]]></category>
		<category><![CDATA[website effectiveness]]></category>
		<category><![CDATA[woopra]]></category>
		<category><![CDATA[woopra.com]]></category>

		<guid isPermaLink="false">http://wordandmouth.com/?p=86</guid>
		<description><![CDATA[[audio:woopra.mp3] I fear a coronary resuscitation may be needed momentarily. Two times in as many days I&#8217;ve been blown away by some fantastic revelation or other. Yesterday it was the lightbulb moment/official convergence of Word And Mouth services into Conversaction. Today it&#8217;s Woopra.com, and I&#8217;m screaming inside with unabashed delight. Woopra, you see, marks what [...]]]></description>
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<p>I fear a coronary resuscitation may be needed momentarily. Two times in as many days I&#8217;ve been blown away by some fantastic revelation or other.</p>
<p>Yesterday it was the lightbulb moment/official convergence of Word And Mouth services into <strong>Conversaction</strong>.</p>
<p>Today it&#8217;s <a href="http://www.woopra.com">Woopra.com</a>, and I&#8217;m screaming inside with unabashed delight.</p>
<p>Woopra, you see, marks what I believe will be an epiphany in helping the everyman understand website effectiveness.</p>
<p>I discovered Woopra via the TechCrunch RSS feed. Man, I gotta love NewsRob on the Android mobile phone platform &#8211; it&#8217;s brought me no end of inspirational geek stories&#8230;</p>
<p>Anyway, Woopra&#8217;s just come out of beta which means latecomers to the next-gen web analytics party can finally have a play.</p>
<p><strong>It&#8217;s incredible.</strong></p>
<ul>
<li>You can see how visitors are interacting with your site in REAL TIME!</li>
<li>Start a live chat with individual visitors with no extra software needed</li>
<li>Get an Event Notification when some action takes place on your site &#8211; first visitor to a page, or someone making a purchase, etc</li>
</ul>
<p>It&#8217;s all facilitated by a desktop client that works pretty well right now, but is about to have a quasi-makeover to make it even better come November. The powers-that-be inform me personally that there are some more fab features in the pipeline too.</p>
<p>Now I know there&#8217;s no substitute for experience and knowledge of analytics and how to convert the figures into actionable insights; that&#8217;s not in doubt.</p>
<p>But Woopra goes a long way towards helping the layman get to grips with what&#8217;s happening on their website.</p>
<p>One of the things I find challenging about Google Analytics (GA) is correlating activity to campaigns. There&#8217;s an app out there whose name eludes me, that allows you to &#8216;tag&#8217; dates in tandem with key events in your website&#8217;s evolution; Woopra goes one step further by integrating an easy to reference calendar in the desktop app so you can easily tally what happened, when, against your marketing schedule.</p>
<p>I&#8217;m in no way suggesting we have a Google Analytics-beater on our hands &#8211; I&#8217;m far too sceptical and patient a journalist to make a judgement call at this early stage in Woopra&#8217;s life. But what I can say is the dev team have gone about their testing phase in exactly the right way. The <a href="http://www.woopra.com/blog/">Woopra blog</a> shows they respond to the needs of customers, and they&#8217;ve had a long enough beta to make sure that things are working across all platforms. So no missing out whether you&#8217;re Linux, Mac or plain &#8216;ole Windowsy.</p>
<p>And it will hopefully pave the way for people to stop obsessing over worthless &#8216;hits&#8217; and deep dive into data with relatively little understanding of statistics. In fact if you want to grow into a role that includes being able to report with integrity on website data, this could well be the platform that facilitates your development.</p>
<p>To get in on the act right now you need either an invite (wink, wink &#8211; for free use up to a certain number of pageviews) or to sign up from $14.99 a month. It&#8217;s worth it, believe me.</p>
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